Last Updated: June 22, 2023

At Bawa Jewellers, we take pride in delivering your exquisite pieces of jewellery with utmost care and precision. Our goal is to ensure a seamless shopping experience for all our customers.

Free Shipping Across India:

Bawa Jewellers offers FREE SHIPPING on all orders to any address within India.

All orders are shipped through a reliable courier service to ensure timely delivery.

Free Jewellery Insurance:

To give you peace of mind, Bawa Jewellers offers FREE INSURANCE on all jewellery shipments.

The insurance covers loss or damage during transit.

In case of any issues, please contact our customer care immediately to initiate the claims process.

Delivery Timeframes:

For items that are ready in stock, the delivery time is between 5 to 14 days.

For custom, made-to-order, or items that are not in stock, the shipping time is approximately 25 to 30 days.

Order Tracking:

Once your order is shipped, you will receive an email with the tracking number and courier details.

You can track the progress of your shipment on the courier’s website or by contacting their customer service.

Delivery Address Change:

Address change requests can be accommodated if made before the order is shipped.

Please contact our customer support at the earliest if you need to change the delivery address.

Signature Required:

For security reasons, all packages must be signed for upon delivery.

If you are not available at the time of delivery, the courier company will attempt to re-deliver the package or leave a note with further instructions.

Cancellation and Refund:

If you wish to cancel your order, please contact our customer support as soon as possible.

Custom or made-to-order items can only be cancelled before they have entered the production phase.

Refunds will be processed in accordance with our Return & Refund Policy.

Please Note:

The delivery times mentioned are approximate and subject to change due to unforeseen circumstances such as weather conditions, strikes, etc.

If there is a delay in shipping, Bawa Jewellers will communicate the same to the customer.

Contact Us:

For any queries related to shipping, or if you need assistance with your order, please feel free to contact our customer support at:

Email: care@bawajewellers.com
Phone: +91-7438003800

We value your patronage and aim to make your shopping experience with Bawa Jewellers exceptional.